Flying cigar co.


We know you want your cigars now. This is why at Flying Cigar Co. we pride our selves in providing fast service, so that you can get you fresh, tasty cigars as soon as possible. We promise to make every attempt possible to do so.

  • Flying Cigar Co. does not sell Cigars to anyone under 21.
  • Flying Cigar Co. does not ship products to Utah or South Dakota
  • Shipping delivery times are estimates, and do not provide guarantees.

Sales Tax

We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.

  • Arizona

Shipping Preferences

The following shipping options are available. Prices include, shipping, handling, and packaging. Please note, delivery times are estimates.

Shipping Preference Delivery Time Price
1 Saver Shipping will be delivered via UPS and/or USPS. Delivery addresses must be able to receive packages from either carrier. Free Shipping (when available) utilizes the same services as Saver Shipping.
2 Small Cigar shipping will be delivered via UPS Economy. Delivery address must be able to receive packages from USPS.
3 USPS Priority Mail is not a guaranteed service and can take up to five business days for delivery.
Note: Shipping to states where adult signature is required by government regulation may be subject to additional fees.
Flying Cigar Co.may provide comparable shipping services, that may be different from what was requested. For example, if you choose “UPS 3 Day” shipping, we may provide USPS Priority Mail (2-3 day) shipping instead.
Saver Shipping1 2-5 Business Days $8.99
UPS Ground 1-5 Business Days $10.99
USPS Priority Mail3 2-3 Business Days $11.99
UPS 3 Day 3 Business Day Delivery $12.99
UPS 2 Day 2 Business Day Delivery $18.99
HI/AK 2 Day 2 Business Day Delivery $22.99
UPS 1 Day Next Business Day Delivery $28.99
HI/AK Next Day Next Business Day Delivery $34.99

HAZMAT Items (Such as Butane)

Due to FAA regulations, expedited services are not available. These items will ship via USPS Parcel Post and may incur additional delivery times.

Out of Stock Items

We work diligently to make sure our inventory is updated daily, so that you get the cigar you ordered. In the event that your cigars are not available, we will email or call you to work out an alternative. Alternatives may include an upgrade to a different size, exchanging for a different product, or a refund.

State Restrictions


While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: 

• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.


Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses:

• Small Cigars (Weighing 3lb per 1000 or less)


While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:

• Receive and store age verification documents in order to sell a tobacco product to you. We have partnered with Veratad Age and Identity Verification Solutions to safely and securely store your information. This is a one-time process and the information will only be used to comply with your state’s requirements. Obtain the signature of a person 21 years of age or order before completing the deliveryNote, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.


Due to Maine State Regulations, we do not ship the following products to Maine addresses:

• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco


Due to Maryland State Regulations, we do not ship the following products to Maryland addresses:
• Cigars with Homogenized/HTL Wrappers
• Small Cigars (Weighing 3lb per 1000 or less)


Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.


Due to Montana State Regulations, we do not ship the following products to Montana addresses:

• Filtered Cigars


Due to Pennsylvania State Regulations, we do not ship the following products to Pennsylvania addresses:

• Small Cigars (Weighing 4lb per 1000 or less) in carton packs, containing 20 to 25 sticks per pack.

South Dakota

Due to South Dakota State Regulations, we do not ship any products to South Dakota addresses.


Due to Utah State Regulations, we do not ship any products to Utah addresses.


Due to Vermont State Regulations, we do not ship the following products to Vermont addresses:

• Small Cigars (Weighing 4.5lb per 1000 or less)


Due to Washington State regulations, we cannot ship the following products to Washington addresses:

• Small Cigars (Weighing 3lb per 1000 or less)
• Pipe Tobacco

International Shipping

*Shipping Policy for Australia, Canada, and United Kingdom Customers*

Free Shipping Exclusions:

Our free shipping offers are applicable only to orders shipped within the United States and do not extend to addresses outside of the country. We will instead offer discounted shipping options for international customers, that will automatically included in shipping rates.

Customs Declaration:

To ensure reliable service, orders shipped to Australia, Canada, and the United Kingdom will be declared as cigars, including relevant details about weight and cost. All packages are accurately declared with the contents of the order. Any duties assessed at the border are the responsibility of the customer.

Important Note on Duties and Fees:

Customs in each country may assess duties and fees based on local laws. These fees are additional to the purchase and shipping costs. If the customer rejects the duties and fees, the order will be returned to Flying Cigar Co. Please continue reading for more details on rejected international orders.

Customs Approval:

Even if there are no tobacco restrictions in your country, customs may still refuse the shipment. In such cases, the shipment will be returned to Flying Cigar Co. Once received, the customer may choose to pay for reshipping or receive a refund. Refunds will be processed minus a 25% restocking fee on the order total, along with any additional shipping fees incurred during the return shipping process.

Shipping Method:

All international orders are shipped via USPS (United States Postal Service). Please note that delivery times may vary due to Customs inspections.

Delivery Considerations:

International orders are considered delivered when they reach the border of the destination country. After reaching the border, it becomes the customer’s responsibility to collaborate with local customs officials to address any conditions necessary for final delivery at the destination.


We strive to provide the best service in the Cigar industry and avoid returns if at all possible, but we understand that life happens. Every order that leaves our warehouse is inspected, to make sure it is of the highest quality and a purchase that you will be happy with.

If after 72 hours of receiving your product, you are not satisfied with your purchase, please contact us immediately to initiate a return. Past 72 hours, we cannot guarantee the quality of the product and returns will not be accepted.

To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. We do not accept returns of smoked or partially smoked cigars. Please note, that any free or bonus items included with purchase must be returned as well in order to receive a full refund.

How to Initiate a Return

  • Inspect your item within 72 hours of receiving it, and notify us if there are any issues that would require a return.
  • Contact us by phone or email within 72 hours of receiving your product. Voicemails are acceptable for return processing.
  • Receive a Return Authorization number from us.
  • Ship item back to us. Note: Return shipping will be paid by the customer.
  • Once we receive the returned items back in original condition, a refund will be issued promptly.

Privacy Policy

At Flying Cigar Co. your privacy is important to us. We have created this Privacy Policy to describe how we collect, use and share the information that we collect from and about you and the choices you have regarding your information. As more fully described below, we collect, use and share your information to better serve you and to improve our own business processes. 

By using our websites, facilities, services, mobile, telephonic, and other electronic and online applications (collectively, the “FCC Services”), or by your use of any of our programs, content, materials, functionality (collectively, the “Content”), or by providing information to us in other ways, you agree to this Privacy Policy. 

Flying Cigar Co. is operated under Cigar Store LLC. Cigar Store LLC. may receive information about you from our affiliated brands and companies, meaning companies that we own, that own us, or that are under common ownership with us (our “affiliates”). We also may provide information about you to our affiliates, and when we do, this Privacy Policy also describes how our affiliates collect, use and share your information. For purposes of this Privacy Policy, when we use the terms “FCC,” “we,” “us” and “our,” or similar terms, we are referring to Flying Cigar Co., Cigar Store LLC., and our affiliates.

This Privacy Policy does not describe the collection, use and disclosure practices of any third parties. For information on the collection, use and disclosure practices of any other companies with which you are doing business, please review their privacy policies. 

Services offered by FCC are not directed to individuals under the age of twenty-one (21). If you are under twenty-one (21), you should not provide any personal information to us.

This policy is effective as of June 30, 2020.

Information We Collect

Information is gathered from your use of the FCC Services by us, our service providers, advertisers, sponsors and partners.

Information You Provide. We may collect information that you choose to provide during use of the FCC Services in a variety of ways, such as when you:

  • purchase products or services from us. This information may include your name, address, telephone number, email address, and payment or credit card information;
  • register for one of our services;
  • make information available to us or interact with us via social media website and applications;
  • express an interest in receiving marketing or promotional materials regarding cigars, pipe tobacco, or related products or services;
  • participate in chats, web forums or other interactive sessions;
  • subscribe to newsletters or provide feedback; and
  • participate in surveys, sweepstakes, contests or other promotions.

Automated Information. Information regarding your use of the FCC Services may be collected and/or aggregated by automated means. This automatically collected information may include information such as:

  • your IP address, the type of browser and operating system used, referrer URL;
  • date and time of your visit to a FCC site and the pages you visit, and, if you linked from or to another website, the referrer URL;
  • email you open and links you click on within an email; and
  • your ISP or mobile carrier, and the type of handheld or mobile device that you used.

When you use the FCC sites, various technologies such as cookies, local shared objects, and web beacons (generally referred to as “Data Technologies”), are used to automatically collect information. “Cookies” are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. “Local shared objects,” or “LSOs,” sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. A “web beacon” (e.g. Internet tag, pixel tag or clear pixel GIF), links web pages to web servers and their cookies, and may be used to identify you and monitor your activity on the FCC sites. Anonymous advertising identifiers are increasingly being used on mobile devices in a manner similar to cookies. When we refer to Data Technologies, we are including all current and similar future technologies.

One or more Data Technologies may be used on the FCC sites and other websites and mobile applications (that may not be the FCC sites) used by us, by another party on our behalf, or by third parties in accordance with their privacy policies. Data Technologies may be used by us and others, on our behalf and on their own behalf, to collect information about you that may be added to your user profile and used to connect information about you from different sources, websites, devices, and mobile applications. This information may be used to more effectively market our products and services, and those of our affiliates and third parties, that may be of interest to you. 

We may use a trackable toll-free telephone number in advertisements. If you call one of these uniquely generated toll-free numbers, we (or a service provider acting on our behalf) may collect non-personally identifiable information about the call (e.g. date, time, duration), as well as personally identifiable information (e.g. your name, and the telephone number from which your call originated).

Videos. We may target and track the videos you view on the FCC sites. You consent to our tracking of your video viewing through the FCC sites or third-party social media for up to two years or as permitted by applicable law.

Location Information. When you download or use the FCC sites, we may also use precise geolocation information (“Location Information”). Please note that we only collect Location Information with your permission (e.g., such as when you agree to provide it to us after you initially access or download the FCC sites). We use Location Information to provide location-based services and content, as well as to understand traffic patterns in and around our retail locations. You can adjust the setting on your mobile device(s) to limit tracking or to decline cookies, but as a result you may not be able to use certain features of the FCC sites or Content or take full advantage of all of our offerings.   

Publicly Posted Information. Information that you make available to us and others via social media networks, forums, blogs, list serves, chat rooms or similar functionality is public information that we or others may share or use in accordance with the law.

Combined Information and Information from Other Sources. We may combine information that you provide to us, directly or indirectly, through our affiliates and other sources, with other information that is automatically collected. The combined information may include information about your use of the FCC sites, your use of other websites, devices and mobile applications and information from our affiliates and other sources.

How We May Use The Information We Collect

We may use information we collect for various business purposes including: 

  1. for everyday business purposes, such as establishing and managing your user account, for accounting and financial purposes such as processing and collecting payments, providing the products and services you request, responding to your queries, and providing customer support;
  2. to offer you our products or services and/or the products or services of others;
  3. to communicate about, and administer your participation in, special events, programs, surveys, sweepstakes, contests, and other offers or promotions;
  4. to enable you to interact with FCC and other users through various means, such as through message boards, blogs and social media;
  5. to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services, applications, and websites; 
  6. to diagnose and address technical and service problems;
  7. to perform data analyses, including market and consumer research, trend analysis, demographic analysis, and financial analysis; 
  8. to deliver content (including advertising) correlating to your interests and browsing and usage history, both within the FCC Sites and on other websites and applications;
  9. to comply with applicable legal requirements and our policies; and 
  10. to contact you via telephone, email, mail, text, or chat. We will obtain your consent to contact you in the manner required by law.

Third Party Applications, Widgets And Social Media

We may include applications or widgets from social media providers that allow interaction or content sharing by their users. These widgets, such as a Facebook “Share” or “Like” button, are visible to you on the web page you visit. Integration between the FCC sites and social media networks such as Facebook, Twitter and others may allow social media networks in which you participate to collect information about you, and additionally to potentially share any or all of your information with us. Please visit the applicable social media network’s privacy policy to better understand their data collection practices and the choices they make available to you. The privacy policy of the social media network controls the collection, use and disclosure of all personal information transmitted to that network. Any information we receive by these means will be treated and/or processed according to this Privacy Policy.

Advertising Networks

Advertising that is customized based on predictions generated over time from your visits across different websites, devices and mobile applications is sometimes called “online behavioral” or “interest-based” advertising. We may partner with advertising networks, which are companies that deliver targeted advertisements to consumers. They may provide customization, auditing, research and reporting for us, our affiliates and other advertisers. This data collection takes place both on the FCC sites and on third-party’s websites and mobile applications, allowing FCC and our business partners to deliver targeted advertising, enhance marketing programs and help track the effectiveness of our targeting advertising. Our advertising networks also may use this information to determine or predict the characteristics and preferences of their respective advertising audiences and to measure the effectiveness of their advertising in accordance with their privacy policies.

We do not provide information that is directly associated with a specific person (such as name and address) to an advertising network when you interact with or view a customized advertisement. However, when you view or interact with an advertisement, the advertiser may assume that you are interested in the subject matter of the advertisement.    

As noted above, you can set your device or browser to accept or reject most cookies, or at least notify you in most situations where the technology is offered. In addition, the advertising companies we engage may participate in one of the following self-regulatory programs for online behavioral advertising, which provide the associated user opt-outs: 

You may set a Do Not Track preference in your Web browser. Please note that even if you reject such technology, you may continue to receive advertisements, but they will not be tailored to your specific interests.

Information We Share

We do not sell or otherwise share information about you that we collect or receive, except as described below: 

  1. Affiliates, Subsidiaries and Business Partners. We may share your information with our affiliates, subsidiaries and business partners in the U.S. and worldwide for the purposes described above and for other general business administration purposes. By visiting or using our Services or otherwise providing us with your information, you consent to this transfer of your information throughout our network of entities. To opt-out of such sharing, please see the “Contact for More Information” section below. 
  2. Our Service Providers. We may engage certain vendors to provide the services offered through or in connection with the FCC Services on our behalf. By written contract, we require such providers to maintain personal information about you as confidential and to use that information only for the specific business purpose of performing the services specified by us, and in a matter consistent with this Privacy Policy, and not to retain, use or disclose the information for any other purpose.
  3. Third Party Promotions or Co-Sponsored Promotions. In the event that you participate in a survey, sweepstakes, contest or other promotion conducted by a third party, or that is co-sponsored by FCC and a third party, information collected in conjunction with the survey, sweepstakes, contest or promotion, including personal information, is shared with that third party. Once the information is provided to those third parties, the subsequent use or disclosure of such information is subject to their privacy policies and practices. Surveys, sweepstakes, contests, and other promotions conducted on behalf of FCC and a third party will include branding from both FCC and the third party.
  4. Manufacturers and Distributors. We may provide manufacturers or distributors, and their agents or third-party service providers, with information about you when you access the FCC Services via FCC branded advertising and/or functionality found on their websites or other third-party websites. If you have expressed an interest in a particular product offering, information about you may be shared with the manufacturer or distributor of that product. In either case, the provider will use that information in accordance with its own privacy policies.
  5. Corporate and Asset Transactions. If we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a substantial part of our business, we may transfer all information we have collected and stored, including personal information, to the party or parties involved in the transaction as part of that transaction.
  6. Other. We may access or disclose information, including personal information, to: 
  1. protect or defend our interests and the legal rights or property of FCC and our affiliates;
  2. protect the rights, interests, safety and security of users of the FCC Services or members of the public;
  3. protect against fraud or for risk management purposes; or
  4. comply with applicable law or legal process, as well as prudent legal practice as we may determine.

Your Choices

You are entitled to make certain choices about how we communicate with you.  

  1. You may choose not to provide personal information, even though that may impact your ability to register or receive a particular product or service.
  2. We use your email address to send order confirmations and invoices. If you have elected to receive our weekly email specials by providing us with your email address, we will send you exclusive specials. You can opt out of receiving promotional emails from us, either by clicking on the “unsubscribe” link at the bottom of any email, or contacting by our customer service department. 
  3. If you do not want to receive interest-based advertisements, you can opt out as discussed in the “Advertising Networks” section above.
  4. To exercise choices regarding cookies set through the use of our Services, as well as other types of online tracking and interest-based advertising, see our “Advertising Networks” section above.

Change Your Information

We cannot change your personal information over the phone. You can change your personal information by logging into your account.

Your California Privacy Rights

This PRIVACY NOTICE supplements the information contained in the above Privacy Policy and applies solely to California residents who have business relationships with us (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), the California “Shine the Light” law, and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Under California’s “Shine the Light” law, if you are a California resident who provides personal information in obtaining products or services for personal use, you may choose to opt out of any sharing of that personal information with third parties by one of our brands or affiliates with whom you have provided that personal information. If you are a California resident and (1) you wish to opt out; or (2) you wish to request information concerning whether one of our brands or affiliates has disclosed any of your personal information to any third parties for direct marketing purposes, you may contact us as specified in the “Contact For More Information” section below.

Information We Collect

We collect and retain the following categories of personal information from consumers, which we collect for the business purpose of complying with federal, state and local laws, and regulations governing our business, and to help us determine what products and services might be of greatest interest to you.                          

FCC collects at least one item from each of the below categories of personal information identified in the California Consumer Privacy Act. 

Category / Examples:

  1. Identifiers. Your real name, alias, date of birth, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, or other similar identifiers.
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, bank account number, or other financial information. Some personal information included in this category may overlap with other categories.
  3. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  4. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
  5. Geolocation data. Physical location or movements.
  6. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from our customers or their agents. For example, from documents that our customers provide to us related to the products or services for which they engage us.
  • Indirectly from our customers or their agents. For example, through information we collect from our customers in the course of providing products or services to them.
  • Directly and indirectly from activity on the FCC sites. For example, from submissions through our website portal or website usage details collected automatically.
  • From third parties that interact with us in connection with the services we or they perform.

Sharing Personal Information

We may disclose your personal information to our corporate affiliates and to third parties with whom we have joint marketing agreements for the purpose of offering complementary products and services. When we disclose personal information to our affiliates, service providers, and/or third parties, we do so under a contract that describes the business purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except for performing the services provided under the contract.

We may have disclosed or sold the following categories of personal information:  

    Category A: Identifiers

    Category B: California Customer Records personal information categories

    Category C: Commercial Information

    Category D: Internet or other similar network activity

    Category E: Geolocation data

    Category F: Inferences drawn from other personal information

Access to or Requesting Deletion of Personal Information

If you are a California resident, upon our receipt of a verifiable request from you, you can obtain access to the personal information about you which we have in our files, or which we have used or shared with third parties. This section describes your CCPA rights and explains how to exercise those rights.

Requests to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information, including: the categories and specific pieces of personal information we have collected about you.

Requests to Delete

You have the right to request that we delete any of your personal information that we have collected and retained, subject to certain exceptions in the CCPA. Once we receive and confirm your verifiable consumer request, we will delete your requested personal information from our records, unless an exception applies, and we will direct our service providers to similarly delete your personal information from their records.

Exercising Your Request to Know and Request to Delete Rights

In order to submit a verifiable consumer request to know what personal information we may have collected or shared, or to request the deletion of any of your personal information, you may: use one of these two Communication Methods:

Upon receipt of a request by one of the above methods concerning your personal information, we will attempt to verify your identity (or authority to make the request) by:

  • requesting that you provide personally identifying information, including your first name, middle name, last name, email address, shipping address and telephone number. 
  • requesting that you provide additional evidence proving your identity such as your unique customer identification number or details of a recent transaction.

You may make a verifiable consumer request up to two times within any 12-month period. We will not be able to respond to requests made more frequently than that.

Right to Non-Discrimination for the Exercise of Consumer’s Privacy Rights

You have a right not to receive discriminatory treatment from us for the exercise of any of your privacy rights conferred by the CCPA. 

Your Right to Opt-Out

As a California resident, you have the right to limit the personal information that we share with or sell to our affiliates or third parties. To request that your personal information not be sold, please follow this hyperlink: Do Not Sell My Personal Information. In addition, customers who are California residents may request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at either our toll-free number or Web portal above, to make your specific request. Even if you opt out of the disclosures described in this section, we may still disclose information to affiliates and non-affiliated third parties as permitted by law.  

Correcting Your Information

If you are a registered user of the FCC sites, you may make changes or updates to certain information by logging into your password-protected account within the FCC sites. Additionally, if you believe that information we maintain about you is inaccurate, subject to applicable law, you may request that we correct or amend the information by contacting us as indicated in the “Contact For More Information” section below. 

Online Tracking Policy for California Residents

As of the effective date of this Privacy Policy, there is no commonly accepted response for Do Not Track signals initiated by browsers and, therefore, we do not respond to them.

Authorized Agent

As a California consumer, you can designate an authorized agent to make a request under the CCPA on your behalf. To do so, please write to us at the address provided below, providing your full name and address, the name and address of your authorized agent, the agent’s contact information, specify your relationship with the authorized agent, and the purpose for which you are designating the authorized agent. You may revoke the authority of that agent at any time by contacting us in writing at the address below.

Additional Information Regarding Privacy Policy


The FCC Sites may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave the FCC sites, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications other than on the FCC Sites or the privacy practices of those websites or applications. 

Data Security

We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information about you in our possession against loss, theft and unauthorized use, disclosure, or modification. 

Consumers with Disabilities

Any consumer with a disability (or their authorized agent) may contact us by visiting our website or calling our customer service department at 1-888-244-2790. Additionally, you can access our accessibility interface by clicking the “Accessibility” link under the Customer Service links on the bottom of each web page.

The Privacy of Children

Services offered by FCC are not directed to individuals under the age of twenty-one (21). We do not knowingly collect, use, or share the personal information of children under the age of thirteen (13), and the FCC Sites are not directed to individuals under 21. If you are under the age of 13, you should not provide any personal information to us, and you may not use the FCC Sites. If you are made aware that we have collected personal information from an individual under age 13, please contact us. Once verified, we will delete this information as soon as possible. 


If you choose to use the FCC Services, any dispute regarding privacy is subject to this Privacy Policy and our Terms of Use.


If you are a registered user of the FCC sites, you may make changes or updates to certain information by logging into your password-protected account within the FCC sites. 

Contact for More Information

If you have any questions or comments about this Privacy Policy, or if you would like assistance updating information we have about you or your preferences, please contact us by email at [email protected] or consult our Privacy Policy. 

Updates to this Privacy Policy

We will review our Privacy Policy periodically (at least annually). We reserve the right, in our sole discretion, to revise, change, or modify this Privacy Policy at any time. You should check this web page periodically to see if any recent changes to this Privacy Policy have occurred. By continuing to engage with us after this Privacy Policy has been updated, you agree to the updated terms of this Privacy Policy. If we make changes, we will revise the date at the top of this Privacy Policy.

Age Verification

Why do we verify your age?

We do not sell our products to anyone under the age of 21. We use a non-affiliated third-party company,, to verify that you are who you say you are and to confirm that you are 21 or older.

This service requires you to enter your birth date and checks your information against a database to verify your age. Additional information may be requested after the sale to complete the age verification process.

Product Pictures

At Flying Cigar Co. we do our best to represent our products accurately with the most up to date pictures available. Some pictures of a specific product, variation, or quantity may be different than what you will actually receive.

Variations in product pictures may include

  • Different product count or quantity than what pictured
  • Different size than what pictured
  • Updated manufacture branding or packing

If you have any questions on the product you will be receiving, please don’t hesitate to contact us.

Rewards / Points Programs

Flying Cigar Co. established and begin awarding points for orders on 01/31/2023. Previous orders are not eligible for points.

We award 1 point per $1 spent. Additional points may be earned through other options and incentives. Points are not refundable, or redeemable outside of discounts on future orders. 

Abuse of the points program, will result in a user being banned from earning future points, and possibly from the website completely.

Flying Cigar Co. reserves the right to change or cancel the points program at any time. 


By Phone

If you have any questions about our store policies or the products we offer, please feel free to contact us at 1 (855) 585-0711


By Mail

Flying Cigar Co.
4716 W. Continental Dr.
Glendale, AZ 85308


By Email

You may also contact us by email, sending us a message at [email protected]